My wife is really good at giving recognition to those that deserve it, and writing letters of thanks to friends and family after special occasions or if they’ve done a special favor for us. She always looking for ways to encourage others. In fact, if she likes a particular product she buys at the store, she’ll sometimes take a moment to write the company. Yesterday we received a large carton of shampoo from a company that she’d written to as their way of saying “thanks”.
So today I’ve asked her to write a letter to Volkswagen.